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LivingDot uses a separate backup drive on all servers as well as remote backup server that each night, all data gets backed up to. We do not guarantee the integrity of your data. It is YOUR RESPONSIBILITY to make sure you have your sites backed up on your...
Certainly! Just let us know and we'll upgrade you immediately! In fact, upgrades are instant and require absolutely no downtime at all. Many clients have chosen to start with a small plan and upgrade as their site grew (to help with budget on web setup co...
Absolutely! Our Control Panel gives you access to the following Traffic Reporting Tools and Log files: - AwStats (http://awstats.sourceforge.net) - Web/FTP Stats - Sub Domain Stats - Error log - Bandwidth Log - Latest Visitors - Raw Log Manage...
Yes we do! Please ask us to install FrontPage extensions on your account if you're planning on using FrontPage. Alternatively, you can enable FrontPage extensions on your account yourself through your Control Panel, please see how easy it is: http:/...
Yes, all our servers have WebDav support.
You can change your password by logging into cPanel, and clicking on the Change Password section. Enter your old password, and then your new password twice, and click Change your password now! Please take note of the advisory warnings on that page, ...
Go to ftp.yourdomain.com using a popular FTP client such as SmartFTP (www.smartftp.com), which is FREE.
We provide you with virtual Linux and Unix web hosting. Dedicated Servers come with RedHat Enterprise, FreeBSD and Windows.
We attempt to get all account setup and a welcome e-mail sent out within 2 hours. New accounts are setup when they appear on our order screen. This can take up to 2 hours, from the time you place the order, to the time that the new order appears on our s...
It's highly recommended that you subscribe to our technical announcements page so you receive instant email notifications of issues with your server or notices of scheduled server maintenance. Only LivingDot staff can post new announcements so when you...
We have staff onsite 24/7/365 for assistance with your servers.
We are utilizing Mzima Network. It uses metropolitan SONET rings connected to multiple Tier-1 backbone providers. We have multiple fiber optic (gigE 1000Mbit/s) connections to our upstreams as well as OC 48 Backbone. It features: Fully-redundan...
You upload your files into the www or public_html directory. You can upload your cgi-files into the cgi-bin, located in the www or public_html directory.

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