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Knowledgebase : Billing
   

Yes we do! Please feel free to sign-up at: https://billing.livingdot.com/affiliates.php
Yes, we do! For all hosting plans, we provide a 30-day money back guarantee. If, for whatever reason, you are dissatisfied with any of our hosting services, we will issue a full refund with the exception of domain name registration fees. Domain names (...
To update your credit card information, please login with your username and password at: https://billing.livingdot.com If you are experiencing problems, please submit a ticket and we will walk you through the process.
If you decide to cancel your account simply email billing@livingdotsupport.com with the reason why you are cancelling, include the last 4 digits of your credit card number for verification purposes, and your account will be cancelled immediately! Please ...
We manage all payments and billing information with a secure and encrypted billing system called Modern Bill. About Modern Bill: http://www.modernbill.com This system helps us keep track of all of our clients as well as give our clients access to...
If you've exceeded your bandwidth, you can either upgrade your account to the next plan, or purchase additional bandwidth at $1/GB. The minimum number of GB's you can purchase is 10 ($10). Please contact our billing department if you'd like to proceed....
Yes, once a client signs up with a plan, they will receive a "Price Lock" upon their purchased package. This means, that if we were to ever inflate prices, we will keep you at the same low price you were given upon signup.
All payments to LivingDot.com (Internetcomealive, Inc.) are non refundable if service is rendered. If you use our service we expect to be paid. All charge backs will be sent to the account holders credit card company with proof of service's. You will be c...
For several reasons. Our company has several standards including optimal support and our standard to have low users per server. This means a lesser profit margin as other hosting operations as our competition packs each server with, anywhere from 300-...

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